Shipping Policy
Thank you for choosing CHISELD.
We are committed to delivering your order as quickly and carefully as possible.
Last updated: July 3, 2026
Order Processing
Orders are typically processed within 1-5 business days before shipment. Processing time may vary depending on product availability, order volume, fulfillment conditions, weekends, or holidays.
Order processing is the time needed to prepare, produce, pack, and hand your order over to the carrier. Once your order has entered fulfillment, we may not be able to edit or cancel the order.
Shipping Time
Shipping time begins after your order has been processed and shipped. This is separate from order processing time.
This means your total estimated delivery time is:
Order processing time + shipping time
Estimated Delivery Times
After your order ships, estimated delivery times are generally:
United States: 3-6 business days after shipment.
International: 5-10 business days after shipment, depending on the destination, customs processing, carrier conditions, and local delivery services.
Estimated Total Delivery Time
Because order processing and shipping time are separate, the total estimated delivery time may be approximately:
United States: 4-11 business days from the order date.
International: 6-15 business days from the order date.
Delivery times are estimates only and are not guaranteed. Delays may occur due to customs, weather, holidays, carrier issues, incorrect addresses, fulfillment conditions, or events outside of our control.
Shipping Destinations
CHISELD ships to available destinations supported at checkout. Availability may vary by product, destination, carrier, and fulfillment restrictions.
Some locations may not be available for shipping. If your address is not supported at checkout, we may be unable to fulfill your order to that destination.
Shipping Rates
Shipping rates are calculated and displayed at checkout based on the destination, package weight, and available shipping method.
CHISELD may offer free shipping promotions or include shipping costs in product pricing at our discretion.
Tracking
When tracking is available, tracking details will be sent to the email address used at checkout. Please allow up to 48 hours for tracking information to update after shipment.
Customs, Duties, and Import Fees
International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
These fees are the responsibility of the customer and are not included in the product price or shipping cost unless clearly stated at checkout.
Incorrect Shipping Information
Please make sure your shipping address is accurate before placing an order. CHISELD is not responsible for delays, failed deliveries, or lost packages caused by incorrect, incomplete, or outdated shipping information provided by the customer.
Lost, Delayed, or Damaged Packages
If your package appears delayed, lost, or damaged, please contact us at chiseldsupport@gmail.com with your order number and any relevant details. We will review the issue and help determine the next available step.
Contact
For shipping questions, contact us at chiseldsupport@gmail.com.