Terms of Service
Last updated: July 4, 2026
Welcome to CHISELD. These Terms of Service govern your access to and use of chiseld.co, including our website, products, checkout, customer support, and related services.
By using our website or placing an order, you agree to these Terms of Service, our Privacy Policy, Shipping Policy, and Refund Policy.
Use of Our Website
You may use our website only for lawful purposes and in accordance with these Terms. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use the website in a way that may harm CHISELD, our customers, or third parties.
Product Information
We aim to display product descriptions, images, ingredients, prices, and availability as accurately as possible. However, we do not guarantee that all information will be error-free, complete, or current at all times.
Product packaging, ingredients, appearance, or availability may change from time to time. Please review all product information and ingredient details before use.
Personal Care Product Notice
CHISELD products are intended for cosmetic, grooming, cleansing, moisturizing, and personal care use only.
Our products are not intended to diagnose, treat, cure, or prevent any disease, medical condition, skin disorder, or health concern.
Individual results may vary. Please review the full ingredient list before use, especially if you have sensitive skin, allergies, or a known skin condition.
For first-time use, we recommend performing a patch test before applying the product more broadly.
For external use only. Avoid contact with eyes. Do not apply to broken, irritated, or damaged skin unless directed by a healthcare professional. If irritation, redness, discomfort, or an adverse reaction occurs, discontinue use immediately and consult a healthcare professional if needed.
Keep out of reach of children.
Orders and Payments
By placing an order, you agree that all information you provide is accurate, complete, and current. We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, payment issues, product unavailability, incorrect pricing, or errors in product information.
All prices are listed in the currency shown at checkout. Taxes, duties, shipping charges, and other fees may apply depending on your location and selected shipping method.
Shipping
Shipping times and availability may vary by destination, product, carrier, and fulfillment conditions. Order processing time and shipping time are separate.
Please review our Shipping Policy for estimated processing times, delivery windows, tracking information, international shipping, customs duties, and related details.
Returns and Refunds
Due to the nature of skincare, grooming, and personal care products, opened, used, or tampered-with products may not be eligible for return or refund.
If your order arrives damaged, defective, incorrect, or incomplete, please contact us within the timeframe stated in our Refund Policy. Refunds or replacements are reviewed according to our Refund Policy.
Allergies, Sensitivities, and Product Use
You are responsible for reviewing product ingredients and using products as directed. CHISELD is not responsible for reactions caused by allergies, sensitivities, misuse, improper storage, or use that does not follow product instructions.
Do not use products on broken, irritated, or damaged skin unless the product instructions specifically allow it or a healthcare professional advises you to do so.
Intellectual Property
All CHISELD names, logos, images, product designs, text, graphics, website content, and brand materials are owned by or licensed to CHISELD. You may not copy, reproduce, distribute, modify, or use our content without prior written permission.
Third-Party Services
Our website may use third-party services for payment processing, fulfillment, shipping, analytics, marketing, and other store functions. Your use of those services may also be subject to the third party's own terms and policies.
Limitation of Liability
To the fullest extent permitted by law, CHISELD is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.
Nothing in these Terms limits rights that cannot be limited under applicable law.
Changes to These Terms
We may update these Terms of Service from time to time. The updated version will be posted on this page with a revised “Last updated” date. Your continued use of the website after changes are posted means you accept the updated Terms.
Contact
If you have questions about these Terms of Service, please contact us at chiseldsupport@gmail.com.